29
Apr
Excelling at Customer Service: Key to Loyalty
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By
Bob Barzak
Customer Service Excellence: Turning Problems into Loyalty
At Preferred Patron Loyalty, we believe that customer service and loyalty g...
04
Apr
2025 Tariffs: Should Small Businesses Invest in Loyalty Programs?
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By
In 2025, the implementation of new tariffs has sparked concerns among small businesses across various industries. These 2025 tariffs ar...
01
Dec
Overcoming Challenges: Leveraging Loyalty Technology for Small Businesses
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By
In the realm of small business, every customer interaction is precious. Building lasting connections and cultivating loyalty is not jus...
16
Nov
Customer Loyalty Is More than a Strategy
It’s a Game-Changer
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By
For many businesses, cultivating customer loyalty is more than just a strategy—it's a game-changer. The secret weapon? Loyalty programs...
01
Nov
Why Loyalty Programs Fail – Common Pitfalls
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By
In the bustling world of business, loyalty programs stand as a beacon of hope for companies aiming to foster lasting relationships with...